Privacy Policy

At Castabra.com, we value the privacy of our users and recognize the importance of protecting personal data. Therefore, we have implemented appropriate measures to ensure the security of this information. The Privacy Policy explains what information we collect and how we intend to use it. Please be aware that we may change the privacy policy at any time, so users should regularly review it to stay informed about any updates.

Cookies

Castabra.com, like many other websites, uses cookies to collect, process, and utilize information about website usage. Cookies are small data files transferred to the user's computer hard drive through the browser. They enable our systems to recognize the browser and inform us about when and how the website is visited, as well as the number of visitors. Cookies also allow for the personalization of website usage and access to information and features of individual accounts.

If you do not want information regarding your use of Castabra.com to be stored, most browsers offer the option to disable cookie functions, preventing their acceptance by the browser. Depending on the browser type, users can also decide whether to accept each new cookie. For more information on using and deleting cookies, refer to the instructions provided by your internet browser's manufacturer.

If you choose not to accept Castabra's cookies, you will still be able to browse the website normally. Some companies, such as Google, may use cookies on our site to display ads in the appropriate language. We have no control over such cookies, and we do not have access to them.

Processing Personal Data

We collect, process, and utilize personal data to enter into and perform service agreements with users. This data includes information such as email address, login, password, and IP address. We also collect information about website usage, such as IP address, browser version, and access time, which is automatically transmitted by the internet browser or client software. Importantly, we do not create user profiles based on this data.

We collect, process, and use user data when necessary to disclose and prevent dishonest activities or other forms of unauthorized use of services. In particular, we reserve the right to record, process, and use information from user conversations and expressions in situations like complaints, reports, or credible evidence of improper conduct. This regulation covers all aspects of the online services provided by Castabra.com, such as guild channels, private channels, chats, and private messages.

We collect, process, and utilize personal information related to user complaints and requests to respond to them in the most efficient and satisfactory manner. The gathered information includes email address, contact date, and message content. Additionally, we use this information to create anonymous statistical surveys to improve our service and website functionality.

We use personal information to create anonymous statistical surveys for the purpose of enhancing our services. We may also use personal information for marketing purposes, such as sending general and promotional email messages. Users can opt-out of receiving such messages at any time by sending an email to: [email protected].

Player names are displayed to all visitors of the website and other users of our online services in connection with specific actions in games. This allows other users to selectively contact that person. Information about character usage, such as the last login time or death information, is also available to all visitors of the website and users of Castabra's internet services.

In situations where the transfer of data to third-party websites is not explicitly allowed by law, we may transfer personal data to law enforcement and supervisory authorities to prevent threats that may harm the Castabra.com service or public safety, as well as to prosecute crimes. In some cases, user personal data, such as email address, may be transferred to our business partners to facilitate transaction handling and provide other services. Third-party websites receiving data may be located outside Poland but are obligated to protect personal data in the same manner as we do. Except for the above situations, we will not transfer personal data to other entities, and access to such data will be limited to Castabra employees for specific tasks.

We may place or offer products and services from third-party websites on our site, but these sites have separate and independent privacy policies. We are not responsible for the content and actions of these sites, but we strive to protect the integrity of our website and appreciate any information about them. If a user revokes their consent to the processing of personal data, which they accept when agreeing to the service regulations upon creating an account, their account on Castabra. will be permanently blocked, and the services of this site will no longer be available through that account.